Privacy Policy - AI Visibility Studio

1. Introduction

AI Visibility Studio ("we", "us", or "our") operates the website aivisibilitystudio.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data: Name, email address, and other contact details you voluntarily provide when creating an account, purchasing a product, subscribing to our newsletter, or contacting us.
Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card number on our servers.
Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, device information, and referring URLs.
Cookies and Tracking Data: We use cookies and similar technologies to collect usage data. See our Cookie Notice for full details.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our website and services
To process your transactions and send related information (purchase confirmations, invoices)
To send you updates, newsletters, and marketing communications (you can opt out at any time)
To improve our website, products, and user experience through analytics
To respond to your comments, questions, and support requests
To detect, prevent, and address technical issues and security threats

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. For detailed information about the cookies we use and your choices, please see our Cookie Notice.

5. Third-Party Services

We may employ third-party companies and services to facilitate our operations. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose:

Google Analytics: Web analytics service to track and report website traffic
Microsoft Clarity: Behavioral analytics tool to understand user interaction patterns
Firebase (Google): Authentication, hosting, and database services
Stripe: Secure payment processing

6. Data Protection and Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for all data in transit
Secure authentication through Firebase Authentication
Payment data handled exclusively by PCI-compliant Stripe infrastructure
Regular review of data collection, storage, and processing practices

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You can request a copy of the personal data we hold about you
Correction: You can ask us to correct any inaccurate data
Deletion: You can request that we delete your personal data
Opt-out: You can unsubscribe from marketing communications at any time using the link in our emails
Data Portability: You can request your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this page periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@aivisibilitystudio.com
Website: aivisibilitystudio.com